We haven't had a single warranty in 3 years with several hundred sold and haven't sold any directly to our distributors in the UK. In regards to the engine mounts mentioned, please check if they were in fact URO engine mounts because I have a feeling they were not. I don't see the machining differences you mentioned and they both should activate around 100C, but it's not uncommon for there to be some slight deviation. However, if you screw a nut onto the threads the space left over is 0.9mm, which isn't too much room for the 1.5mm washer. In regards to the fan switch, you are absolutely correct, the threads on the original switch go down slightly more than ours. The quality of our products is of utmost importance to us so when I saw this post I wanted to see what was going on with the products mentioned. Hi, my name is Daniel Seeman from URO Parts. I want you both to know that we stand behind our products 100% and you can PM me or call me directly if I can be of any further service to you. It's possible the one you received may have been defective out of the box or maybe it isn't our brand blower motor at all because I know there are other aftermarket brands available as well. In regards to the blower motor mentioned by "jehu", I compared ours to a Behr one we have and the spindle on ours spins smooth as silk. I'd also be more than happy to replace them for you at no charge if you want to send them back directly to us with your proof of purchase within the last 24 months. That's not to say you didn't have an issue, but we need to get the item back and investigate it further to see if any other factors could have contributed to the failure. I've done some preliminary research on this item and have found that our warranty rate is approx. From the information you provided I can only assume this is the item in question:Īs a manufacturer one of the most important factors we look at to see any issues with our products is our warranty rate.
SIEMENS VDO AUTOMOTIVE ELECTRIC FAN FULL
The quality of our products are of great concern to our company and I would like to get the failed part back from you to do a full analysis on the failure. I am terribly sorry you've experienced a problem with our strut mount. I assure you that there are few companies that will respond to a quality issue as quickly and decisively as we do. With that being said, if anyone has any issue with the quality of one of our products we want to know about it. Whether you want to spend for the highest quality part is completely up to you, but we provide a less expensive, good quality alternative for those of you that want one. We cater to the average BMW owner that cares about his car, but also cares about his wallet. Our goal is to offer a good quality part at the best price possible. We're not trying to compete with the likes of Lemforder or Bosch, which are obviously premium brands. The fact of the matter is that you can make crap in Germany or quality products in the Far East depending on your know how and experience. I'm not the type of person to lie and deceive the installers of our products by claiming our products are made in Germany as some other brands do, but I can tell you we are currently manufacturing in about 10 different countries. My name is Daniel Seeman from URO Parts and I am also a BMW owner.
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